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Program Overview
This program is designed to assist participants in developing and using a numberof basic thinking tools to solve problems both systematically and creatively.
Program Content
All training programs are custom designed to meet the individual needs of an organization. Possible topics include:
- Problem solving techniques
- Ways to promote creativity and innovation
- Dealing with conceptual blocks
- Basic divergent thinking skills
- When and where to use creative thinking
- Working with others in creativity sessions
- Understanding how the brain inhibits us
- Demystifying creativity
- How the mind works
- Tools for shifting your thinking skills
- Developing high quality ideas
Program Participants
Understanding the use of creative thinking and problem solving techniques can be beneficial to every level of an organization.
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Program Overview
Every manager must understand the impact their business decisions have on the bottom line. The ability to analyze and interpret financial information is an integral part of making business decisions. This program offers participants a better understanding of financial concepts and terminology, as well as the skills and techniques to use financial information to make better decisions.
Program Content
The program is custom designed to meet the needs of the organization and the individual. Possible topics include:
- Basic concepts and principles of accounting
- How to read financial statements
- Analyzing financial statements
- Budgets - types and uses
- Preparing a budget
- Controlling budgets
- Internal control methods
- Income and cash flow forecasting
- Manufacturing accounting
- Decision making techniques
Program Participants
Non-financial managers who must work with financial information to make decisions, or be able to assess the financial implications of their decisions.
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Program Overview
This workshop is designed to orient participants to essential marketing concepts and tools for preparing a marketing plan.
Program Content
The program is custom designed to meet organizational and individual needs. Possible topics include:
- An overview of marketing
- The marketing management process
- Knowing your customer and your market
- Selecting your market
- Developing your competitive advantage
- Creating your image
- Strategic planning
- The marketing plan
- International marketing
- Knowing the competition
- Current marketing trends
Program Participants
Every employee can contribute to an organization's marketing efforts by understanding their role in achieving marketing goals. The program is particularly important for all line managers and staff with direct customer contact.
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Program Overview
This program will explore the steps required to plan and organize effectively. A planning session is a type of problem solving technique that is proactive rather than reactive.
Program Content
All training programs are custom designed to meet the individual needs of an organization. Possible topics include:
- The planning process
- The S.W.O.T. model
- Determining the vision and mission statements
- Writing the strategic directions or goal statements
- Drafting the objectives (specific, measurable, time bounded)
- Prioritizing the objectives
- Establishing tasks to accomplish each objective
- Monitoring feedback on the progress of the plan
- Linking of objectives within the organization
- Joint participation in objective setting
- Action planning
- How to schedule
- The evaluation loop
- Strategic planning
Program Participants
All levels of an organization could benefit from understanding and applying the planning process.
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Program Overview
This program will explore the current trends in the marketplace effecting sales force management. It will assist current sales managers in adapting to these changes and improving the productivity of their sales force.
Program Content
All training programs are custom designed to meet the individual needs of an organization. Possible topics include:
- Identifying current trends in sales force management
- Analyzing trends
- Customer satisfaction
- The roles of the sales manager
- Improving sales management effectiveness
- Action planning for improvement
Program Participants
This program will benefit recently appointed district, regional, divisional and/or departmental sales managers. It is also appropriate for key account managers who are fast tracking to sales management.
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For further information regarding the following programs, please contact:
Roberta Weiss, Training Specialist
Corporate and Community Training Solutions
Tel: (905) 575-2431 or
Email Roberta Weiss |